The second-hand marketplace Shoppers Share Displeasure Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has updated its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
